| Position | Name | Phone | Fax | |
| Division director | Mgr. Ing. Pavel Hanák | +420 606 370 340 | +420 582 346 009 | hanak.pavel@ftl.cz |
| Business and marketing manager | Ing. Martina Zatloukalová | +420 582 320 305 | +420 582 320 305 | mzatloukalova@ftl.cz |
| Passenger services manager | Bc. Luděk Procházka | +420 602 581 479 | prochazka@ftl.cz | |
| Head dispatcher | Kamil Hýbl | +420 582 320 233 | hybl@ftl.cz | |
| Travel agency CK-FTL | Janka Selingrová | +420 582 344 746 | +420 582 344 746 | ckftl@ftl.cz |
| Lost and Found | Mon - Fri (04:00 - 22:00) | +420 582 320 229 |
